Terms of service

Terms of Service

Last updated: 19/01/2026

These Terms of Service (“Terms”) govern your use of the Studio Zef website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.

About Us

Studio Zef (“we”, “us”, “our”) operates this website and sells made-to-order products.

Products & Orders

  • All products are made to order based on the specifications selected at checkout.

  • By placing an order, you confirm that all details provided are accurate.

  • Once an order has been placed, it cannot be changed or cancelled unless agreed by us in writing.

Pricing & Payment

  • All prices are listed in GBP (£) unless stated otherwise.

  • Payment must be made in full at the time of purchase.

  • We reserve the right to change prices at any time, but this will not affect orders already placed.

Delivery

  • Estimated delivery times are provided for guidance only and are not guaranteed.

  • We are not responsible for delays caused by third-party couriers or circumstances beyond our control.

Returns & Refunds

  • As all items are custom made, we do not accept returns or refunds unless an item is damaged or incorrect.

  • Claims must be made within 7 days of delivery and must include photographic evidence.

  • Please refer to our Return & Refund Policy for full details.

Intellectual Property

  • All content on this website, including images, designs, text, and branding, is owned by Studio Zef and may not be copied, reproduced, or used without our prior written consent.

Liability

  • To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential losses arising from the use of our website or products.

  • Nothing in these Terms limits your statutory consumer rights.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we handle your personal data.

Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

If you have any questions about these Terms, please contact us at hello@studiozef.co.uk.